Digital transformation is a matter of using technology to transform or convert analog or traditional processes into more efficient and effective digital ones. In our daily lives, we ourselves have experienced this digital transformation, from the use of smart watches to household assistants with artificial intelligence or AI. This digital transformation refers more to how technology changes a business with all new technological fields such as machine learning, big data, and the internet for the benefit of the business. With this concept, it will certainly have a very significant impact and make the previous business processes even better.